Password Reset

If you are trying to log into the NPM Platform and cannot remember your password, please refer to the following steps.

              I. Navigate to the NPM login screen at npm.secondmarket.com. Then click on Forgot Password.

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              ii. Enter your Email or Username, then click Next.

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              iii. To get a verification email click on Send me an email.

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              iv. Navigate to your email and find the Okta email that you triggered in your inbox. Then click on the reset password link.

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              v. Next enter the answer to your security question that you previously created then click on Verify

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              vi. Enter your new password, then re-enter your new password

              vii. Finally, hit reset password and you will be able to log into the NPM Platform with your username and password

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